Family Mediation

Family mediation is a structured and confidential process that helps separating or separated families work through practical arrangements with the support of a trained, neutral mediator.

Our aim is to help you have constructive conversations, reduce conflict, and reach workable agreements that put children’s needs first.

What is family mediation?

Family mediation provides a safe and impartial space for people to discuss issues such as:

  • Arrangements for children

  • Communication and co-parenting

  • Finances and practical matters following separation

  • Managing ongoing family relationships

Mediation focuses on finding solutions that work for everyone involved, rather than assigning blame or revisiting past difficulties.

Get in touch

If you would like to find out whether family mediation could help, please contact us to arrange an initial conversation.

You don’t need to have everything worked out before you start. Mediation is about taking the first step towards calmer, more constructive discussions.

Contact Us

Learn more or make an appointment:

How mediation can help

Many people choose mediation because it is:

  • Less adversarial than court proceedings

  • More affordable than legal action

  • Faster and more flexible

  • Child-focused, supporting calmer co-parenting relationships

  • Confidential, with discussions kept private

What to expect at Mediation

The first meeting, a Mediation Information and Assessment Meeting (MIAM) is an introductory meeting and each persons attend their own MIAM separately to talk through the issues they wish to resolve. 

The purpose of the MIAM is to explain how mediation works and how it can help you focus on future plans, to understand how mediation is different to court and other non court disputes resolution (NCDR) processes, as well as to check if mediation is suitable for you and your circumstances.  Following this meeting you can decide if mediation is right for you. It is mandatory to attend a MIAM before you can take a case to court.

Family Mediation Voucher Scheme

The Family mediation voucher Scheme is available to ALL parents in mediation for child arrangements and offers £500 per case/family towards the cost of joint meetings.

The scheme aims to encourage separating families with children to resolve their disputes outside of court. The scheme is run by the Ministry of Justice and is available through accredited Family Mediation services only. These vouchers are available via Relate Mid and East Surrey.

How do I know if I am eligible for a mediation voucher?

On attendance at a MIAM, a trained mediator will assess the issues which you seek to resolve to see if they are suitable for mediation and meet the eligibility requirements for the voucher scheme.

The ONLY eligibility criteria is that parents are discussing child arrangements as part of their mediation.  The mediator will apply on your behalf and will require a signed consent form from each parent.

Learn more about the Family Mediation Voucher Scheme

Our Core Services

Relationship Counselling

A range of counselling services to help individuals, couples and families.

Individual Counselling

We offer individual counselling for anyone that wants support.

Young Persons Counselling

Counselling services for young people.

Family
Counselling

If you’re having problems in your family life, there are many ways we can help.

Sex
Therapy

We can help with a range of sexual problems such as loss of desire, erectile dysfunction, and addiction to sex or pornography.
As an individual or as a couple.

Mediation
Services

Reaching an agreement on practicalities regarding money and children whilst going through a separation can be extremely difficult.
Our Mediator is here to help.